This weblog put up is in response to the article “Extra
complaints about renovation contractors” printed in At this time
On-line (7 July 2014), which explores the
drawback of poor high quality contractors within the house renovation market. The article
was penned by Pleasure Fang and
may be very insightful. In truth that is EXACTLY the issue that kluje.com is addressing.
Clear rankings to scale back threat
We’re fixing the issue by offering a platform the place
owners can fee contractors based mostly on the work that has been performed, which
serves to minimize “buy threat” for all shoppers utilizing our platform.
Our mission is to construct a web-based neighborhood of “Higher
High quality Contractors”. On-line rankings have been confirmed to be a wonderful solution to
reward good service and to discourage or reveal dangerous service (See our article on ContractorRatings – How they Assist You).
Licensing vs. high quality assessments
One level within the article was that the business construction
itself is partly accountable, the place governmental businesses resembling BCA and HDB
require fundamental licensing, which supplies a component of safety in that the
contractor is aware of what they’re doing for security and constructing codes.
Nevertheless, after we contacted them they had been specific that they
don’t present a top quality score.
Equally, CASE, though they do have an accreditation scheme in place,
serves to behave as an arbitrator, after the actual fact, however can not actually get in entrance
of the issue (see extra about contractorlicensing). kluje.com goals to get in entrance of the issue.
Representing an business and who truly desires to be rated
The second level is that business associations (resembling
RCMA), which do their greatest to draw members who will abide by a code of
conduct are literally restricted to just a few firms, representing lower than 2%
of the business. They’ve a tough time
talking for the business. At kluje.com we
have had practically 300 contractors say they wish to construct a repute on-line and we
have extra signing up on a regular basis. Constructing your on-line repute is FREE at
kluje.com.
Contracts matter
The third level was the significance of the contract and the
work truly getting performed. At kluje.com, we heartily agree and have written extensively on
the topic (see extra about selectingthe proper contractor, and on howto work with a contactor). As a client, it’s essential make certain all the pieces
is in writing and clear to each events.
We do discover that, by and enormous, that almost all contractors wish to
do a great job and among the blame must fall on the buyer.
Honest rankings require good work and trustworthy suggestions
We had a case the place a house owner gave a contractor a foul
score (we examine all rankings under 3 stars), and we known as the
contractor, who mentioned that the house owner demanded a “low cost” or they might
go away a foul score on kluje.com. The following investigation confirmed that the
house owner was within the mistaken and consequently the score was disallowed. At kluje.com, our rankings are designed to guard
BOTH sides, the house owner and the contractor. In conclusion, we consider
{that a} dependable and clear system of buyer rankings will serve to assist
enhance the house renovation business. Collectively we may also help construct “Higher
High quality Contractors.”