Harbor Freight is thought for being a instrument retailer with high quality merchandise at an inexpensive worth, particularly in comparison with the opposite bigger house enchancment shops like Dwelling Depot and Lowes. In truth, as a result of the offered manufacturers are owned by Harbor Freight, the corporate has the correct to dictate insurance policies to assist not solely themselves however the clients as nicely. For instance, on all Harbor Freight Instruments, you have got 90 days to return an merchandise for both a full refund or change. Different shops normally solely provide you with a month.
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When it comes to a guaranty, most objects have a 90-day guarantee. On high of that, for some instruments, like energy instruments, Harbor Freight offers you the possibility to buy an prolonged guarantee, which is helpful if you happen to plan to make use of the instrument continuously. Moreover, the instrument retailer additionally has one other guarantee — a lifetime guarantee. With that mentioned, how does Harbor Freight’s lifetime guarantee work and precisely which instruments does it apply to?
How does Harbor Freight’s lifetime guarantee work?
The lifetime guarantee works the identical because the 90-day guarantee — the one distinction being the time restrict of the guarantee from the date of buy. Nevertheless, the guarantee is on extra than simply the instrument itself. If wanted, whoever enacts the guarantee should be the unique purchaser. To make use of the guarantee, you may want to indicate the receipt, the faulty merchandise, and an evidence of what’s mistaken with the merchandise. We might counsel both retaining the receipt in a secure place or importing it to your pc, so you may all the time have it. Moreover, in case you are a part of Harbor Freight’s Inside Observe Membership Membership, the shop retains observe of your purchases.
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It is necessary to grasp that the lifetime guarantee has limitations. Whenever you current your instrument to the shop, they’ll do an inspection. Whether it is decided that there’s a defect or that it has did not work because it ought to, your merchandise can be changed with both the identical instrument or a substitute if the an identical instrument will not be out there. Nevertheless, whether it is decided that the merchandise is damaged because of consumer misuse or if the consumer modified the instrument in any respect, the corporate reserves the correct to disclaim the guarantee and the substitute. With that mentioned, we propose following Harbor Freight’s tips and utilizing your instruments correctly, so you will not should cowl the prices of a brand new instrument if wanted sooner or later.
Which instruments are included within the lifetime guarantee?
On Harbor Freight’s customer support web page, the lifetime guarantee states that it covers hand instruments. Nevertheless, upon additional analysis, we found it is not all hand instruments. On Harbor Freight’s essential web page below the Store tab, you may discover a record of hand instruments. We needed to examine below the completely different hand instrument choices and see if the lifetime guarantee pertained to all of them. Underneath hand noticed and slicing instruments, trying on the Portland Noticed 12-inch Flush Minimize Noticed, which is technically a hand instrument, it’s listed below Harbor Freight’s 90-day return coverage and guarantee. Nevertheless, throughout the identical tab of hand noticed and slicing instruments, the Pittsburgh 42-inch Bolt Cutters is protected below the lifetime guarantee.
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There’s actually no rationalization as to why some Harbor Freight hand instruments aren’t coated below the lifetime guarantee and others are. Your customary hand instruments like ratchets and tape measures in addition to equipment like sockets and gear units just like the Quinn socket units are all below the lifetime guarantee. Earlier than buying, we propose trying on the product web page of the instrument and trying out the guarantee info part to get a particular reply on your instrument’s safety plan.